Job Title: Client Accounts Assistant

Location: Becket House, Worthing

Brand: LRG

Salary: Competitive Salary Package

About Us: 

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities 

Key Responsibilities: 

• Prepare and issue monthly, Weekly and Quarterly income & expenditure/Portfolio reports for multiple landlords

• Timely completion of any required reporting.

• Understanding and explaining ledger transactions to support queries for landlords.

• Reviewing landlord and tenant ledgers/accounts.

• Liaising with Landlords and Branches over both phone and Email.

• Deal with queries via Fresh Desk Ticket Service

• Assisting property managers and branches with queries.

• Supporting the team across other tasks where required.

What are we looking for: 

Essential:

• Ability to produce clear, accurate, and well-structured financial reports – training provided

• Strong telephony expertise is essential

• Strong numerical and analytical skills with high attention to detail

• Excellent organisation and ability to manage multiple landlord accounts simultaneously

• Proficiency in Excel (pivot tables, VLOOKUPs, data analysis)

• Effective communication skills for working with landlords and finance professionals

• Time management skills with the ability to meet strict reporting deadlines

• Problem-solving mindset with a proactive approach to resolving financial queries

• Strong reconciliation skills and ability to identify discrepancies

Desirable:

• Experience within a property or client accounting related role.

• Solutions focused, able to identify and implement proactive solutions for the benefit of the client, preventing escalation and delivering an excellent client experience.

• A good understanding of the residential lettings sector, the role of client accounting and key skills required.

• Previous experience using Reapit.

What we can offer you: 

• Proven track record for career growth and advancement within the company 

• Market leading training and ongoing professional development  

• Supportive and collaborative team environment 

Benefits: 

• Competitive base salary and Commission structure 

• Quarterly and yearly awards

• Salary sacrifice pension scheme  

• Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year 

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. 

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.