Block Support Advisor
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Job Title: Block Support Coordinator
Brand: Glide
About Us:
LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Overview
To provide full-time, office-based administrative and operational support across the Block Management function, working closely with senior leadership, including the Director of Block Management and Head of Accounts.
This position requires strong organisational skills, attention to detail and the ability to manage multiple priorities across a varied property portfolio.
Key Responsibilities:
Administration & Coordination
Coordinating schedules, meetings and priorities across the team
Preparing meeting agendas and supporting documentation
Recording key actions and ensuring follow-up on deliverables
Maintaining structured filing systems and accurate records
Updating spreadsheets, trackers and internal reports
Communication & Stakeholder Support:
Managing shared inboxes and responding to correspondence
Drafting communications to colleagues, stakeholders, managing agents, leaseholders and contractors
Logging, monitoring and tracking ongoing issues
Ensuring timely responses and resolution of outstanding matters
Operational & Team Support:
Supporting the preparation of reports, board packs and presentations
Maintaining databases and key records
Assisting with documentation for disputes or tribunal matters
Coordinating training sessions and stakeholder events
Monitoring KPIs and maintaining reporting dashboards
Supporting continuous improvement of internal processes
Researching legislative and regulatory updates
Assisting with administrative and operational projects as required
Essential:
Proven experience in an administrative or coordination role
Strong organisational and time management skills
Excellent written and verbal communication
High attention to detail and accuracy
Proficiency in Microsoft 365, particularly Excel
Ability to handle sensitive and confidential information
Desirable:
Experience within block or property management
Understanding of leasehold legislation
Familiarity with property management systems
What we can offer you:
Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment
Benefits:
Competitive base salary and Commission structure
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
- Department
- Block Management
- Locations
- Poole (SPL), United Kingdom, Bournemouth, United Kingdom
- Employment type
- Full-time
- Driving Licence Required
- Yes
Our Culture
Our culture is what makes us who we are and all of the people within LRG are our driving force behind that.
We operate an open culture and are dedicated to creating an environment in which our employees feel they can speak up and share their thoughts. We're dedicated to engagement, recognition, wellbeing and diversity and inclusion. We also offer our staff fantastic working conditions both out in our branches and Head Office in Wokingham, Berkshire.